Returns & Exchanges
At Official Armaf, we want you to be completely satisfied with your fragrance purchase; if you are not entirely happy, you may return unopened and unused products within 30 days of delivery.
Initiate a Request
Contact our customer support team with your order number and reason for return to receive an authorized Return Merchandise Authorization (RMA) number.
Secure Packaging
Ensure the fragrance is in its original, sealed cellophane wrapping and place it securely in the original shipping box to prevent damage during transit.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized courier location, keeping a copy of your tracking receipt for your records.
Quality Inspection & Refund
Once our warehouse receives and inspects the item to confirm it is in resalable condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing